Terms of Service

Effective Date: April 14, 2025

Welcome to Robélie, LLC! By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our site or services.

1. Overview

This website is operated by Robélie, LLC, based in New York City, NY, USA. Throughout the site, the terms “we”, “us”, and “our” refer to Robélie. By visiting our site and/or purchasing something from us, you agree to be bound by the terms, conditions, and policies stated here.

2. Eligibility

To use this site and make a purchase, you must be at least 18 years old or have the involvement of a parent or guardian. By using our services, you confirm that you meet this requirement.

 

 

3. Products & Availability

We currently offer the Robél, a luxury towel-robe hybrid. Future offerings may include extended sizing and styles. Product availability is subject to change without notice. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.

4. Pricing & Payment

All prices are listed in USD. We accept the following payment methods:

Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay.

Prices are subject to change without notice. We reserve the right to cancel orders for pricing errors or availability issues.

5. Shipping

We offer both domestic and international shipping. Orders are processed within the timeframes stated on our Shipping Policy page. Once your order is processed, you will receive a tracking number via email. We are not responsible for delays caused by carriers or customs.

6. Returns & Exchanges

We accept returns under the following conditions:

• You must request a return within 7 days of receiving your order.
• Returns are accepted only if the product is damaged or does not fit.

To initiate a return, contact us at help.robelie@gmail.com with your order number and reason for return. Items must be unused, in original condition, and in original packaging.

 

 

 

7. Intellectual Property

 

All content on this site—including but not limited to logos, product designs, images, and text—is the property of Robélie, LLC and is protected by copyright and intellectual property laws. Use of our content without permission is strictly prohibited.

 

 

8. User Conduct

 

You agree not to use our site for any unlawful purpose or to violate any international, federal, provincial, or state regulations. We reserve the right to refuse service to anyone for any reason at any time.

 

 

9. Modifications to Terms

 

We reserve the right to update or change these Terms of Service at any time. Changes will take effect immediately upon posting to the website. Continued use of the site following updates means you accept those changes.

 

 

 

10. Contact Us

 

If you have any questions about these Terms of Service, please reach out to us at:

help.robelie@gmail.com