Privacy Policy

Effective Date: April 14, 2025

Robélie, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your data when you visit or make a purchase from our website.

 

1. What We Collect

When you interact with our site, we may collect the following personal information:

• Name
• Email address
• Shipping and billing address
• Payment information (processed securely by third-party providers)
• Device details (such as IP address, browser type, and time zone)
• Site usage behavior through cookies and tracking tools (e.g. Google Analytics, Meta Pixel)

We do not collect birth dates or store full credit card numbers.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Send transactional and shipping updates
• Provide customer service
• Improve our website and user experience
• Deliver marketing communications if you’ve opted in
• Monitor and analyze traffic via analytics tools

We do not sell your personal information.

3. Sharing Your Information

We may share your data with trusted third parties to help run our business:

 

• Klaviyo, for marketing emails
• Shipping providers, to deliver your orders
• Payment platforms like Visa, Mastercard, PayPal, Shop Pay
• Website analytics partners like Google and Meta

All partners are required to safeguard your data.

4. Cookies & Tracking Tools

We use cookies and similar tracking technologies to enhance site functionality and analyze user behavior. You can disable cookies via your browser settings, but some features may not work as intended.

5. Marketing & Communication

When you subscribe or make a purchase, you may receive occasional promotional emails. You can unsubscribe at any time via the link in the email or by contacting us directly at help.robelie@gmail.com.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request corrections or deletions
• Withdraw consent from marketing communications

To exercise any of these rights, contact us at help.robelie@gmail.com.

7. Data Retention

We retain your information only as long as necessary for processing and legal obligations. You may request deletion at any time.

8. Age Requirement

Robélie, LLC does not knowingly collect personal data from anyone under 18 years of age. By using our site, you confirm that you are 18 or older.

9. Policy Updates

We may revise this Privacy Policy to reflect operational, legal, or regulatory changes. The updated version will be posted here with a new effective date.

10. Contact Us

For questions, concerns, or data-related requests, please reach out to us at:

help.robelie@gmail.com