Privacy Policy

Effective Date: June 25, 2026

Robélie, LLC (“Robélie,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit robelie.com, make a purchase, or otherwise interact with our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or use our website, we may collect the following information:

Information You Provide

Name
Email address
Shipping and billing address
Phone number (if provided)
Order history
Customer support communications

Payment Information

Payments are securely processed by trusted third-party payment providers. Robélie does not store your full credit card or debit card information.

Automatically Collected Information

When you browse our website, we may automatically collect:

IP address
Browser type and device information
Operating system
Time zone
Pages viewed
Referral source
Website interactions
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Process payments
Ship your purchases
Communicate order updates
Respond to customer support requests
Improve our products and website
Prevent fraud and unauthorized transactions
Analyze website performance
Send promotional emails and marketing communications if you’ve opted in

We do not sell your personal information.

3. Sharing Your Information

We only share your information with trusted third parties that help us operate our business, including:

Payment processors (including Shop Pay, PayPal, Visa, and Mastercard)
Shipping carriers
Email marketing providers (such as Klaviyo)
Analytics and advertising platforms (including Google Analytics and Meta Pixel)
Website hosting and ecommerce service providers

These partners only receive the information necessary to perform their services and are expected to protect your information.

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

Remember your preferences
Improve website performance
Analyze visitor activity
Measure advertising performance
Personalize your shopping experience

Most browsers allow you to disable or manage cookies through their settings. Please note that disabling cookies may affect certain website features.

5. Marketing Communications

If you subscribe to our emails or place an order, you may receive occasional promotional emails from Robélie.

You may unsubscribe at any time by:

Clicking the “Unsubscribe” link in any marketing email, or
Contacting us at help.robelie@gmail.com

Transactional emails related to your orders will still be sent when necessary.

6. Your Privacy Rights

Depending on where you live, you may have the right to:

Access the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your personal information
Opt out of certain marketing communications
Request a copy of your personal information

To exercise any of these rights, please contact us at:

help.robelie@gmail.com

We will respond within the time required by applicable law.

7. Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders
Provide customer support
Comply with legal, tax, accounting, and regulatory obligations
Resolve disputes
Enforce our policies

When information is no longer required, it is securely deleted or anonymized where appropriate.

8. Data Security

We take commercially reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While no method of internet transmission or electronic storage is completely secure, we strive to use industry-standard security practices to safeguard your information.

9. Children’s Privacy

Robélie is intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from anyone under 18. If we learn that personal information has been collected from a minor, we will promptly delete it.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

When changes are made, the updated policy will be posted on this page with a revised Effective Date.

12. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Robélie, LLC

Email: help.robelie@gmail.com